What is CRM? At its heart, CRM is a wider business strategy that focuses on the customer – building and maintaining long-term relationships to enable accelerated and sustainable business growth. It involves the use of technology, often a cloud-based platform … Read More
Top 5 reasons why you need a travel CRM in 2023
2023 has started extremely positively for travel companies, with confidence around bookings and the desire to travel bouncing back stronger than ever. Many businesses have shown record bookings at the start of the year, the ‘run to sun’ (or snow, … Read More
Travel and technology – A brave new world
There is no doubt that technology has changed the world. Just about every industry, from healthcare to education, retail to manufacturing, has benefited from the introduction of new technologies, and the pandemic that we found ourselves facing in early 2020 … Read More