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Travel CRM to Drive Bookings & Loyalty

Deliver an unbeatable customer experience while driving more bookings and launching better marketing campaigns. with a cutting-edge travel CRM.

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The CRM built for
tour operators & travel agents

  • How many bookings has a customer made?
  • How much do they typically spend?
  • Where do they go and at what time of year?

Our travel agent and tour operator CRM is built specifically to help ambitious travel brands succeed.

EXPLORE CRM

Detailed reporting and analytics

Discover how you can build your own reports and gain valuable insights with our interactive travel CRM walkthrough demo.

Deliver the service
your customers want

Our travel CRM enables you to deliver an unbeatable, personalised customer experience, over-the-phone and in marketing campaigns.

Increase customer satisfaction without hurting your margins by offering bespoke promotions and prices that are based on up-to-date, relevant customer data.

Your marketing teams will be able to harness the power of our technology to deliver seamless communication like never before.

"Inspiretec's travel CRM is a key part of our technology puzzle, allowing us to focus on customer experience using our existing data, through a personal omni-channel experience. CRM also focuses our team to work efficiently and effectively, analysing our sales, marketing and strategy, whilst improving the way we deliver a personalised and bespoke holiday service to our clients."

James Bell | Managing Director | The Turquoise Holiday Company
"Inspiretec CRM allows us to have full visibility of all of our enquiries in one place.

"Since we migrated we have felt significant benefits and saw a 5% uplift in web enquiry booking conversions."

Sonia Walsh | Product Manager | Travel Bag

Generate more sales with a travel CRM

Understanding your customers and being able to connect all stages of the customer journey to create a single customer view is key to increasing sales.

That is exactly what Inspiretec’s travel CRM does!

  • Improve customer experience
  • Increase close rates
  • Boost sales performance

Drive more leads to boost your travel sales

Build segmented audiences based on who has stayed where, for how long and at what cost. So you can create tailored offers and campaigns with a much higher chance of driving a repeat booking.

  • Better campaign performance
  • Highly personalised campaigns

Ready-made CRM specifically for travel

Adapting a general-purpose CRM to travel is expensive and time-consuming. Our tour operator and travel agency CRM is ready-made for travel with features, capabilities, metrics and reporting tailored specifically for you.

  • Save money on customisation
  • Better quality data and reporting

PROBLEMS WE SOLVE

Key challenges our travel CRM can solve

Time spent looking for information

Instantly pull up customer data as soon as they call, so your agents can focus on making the right offer and closing the deal.

Sending contacts offers that don't resonate

Build segmented audiences based on customer data so you can launch more effective marketing campaigns.

Currently struggling with a generic CRM

Our travel CRM platform comes pre-configured to suit your workflows, the language you use and the reporting you need.

Inspiretec Travel CRM pricing

Simple pricing for a CRM that already speaks travel

4 packages, from a first proper CRM through to a fully integrated platform for tailor-made operators. Every one arrives pre-configured for travel, so you are not paying a consultancy to build enquiry, quoting and booking workflows from scratch.

All prices per user, excluding VAT. Additional users beyond your first 10 are charged at a lower rate.

Travel CRM Core

For agents and operators moving off spreadsheets, shared inboxes and a generic CRM.

From only
£50per user
per month

Billed monthly. Or £580 per user, per year on annual billing.

Book a Demo of Travel CRM Core
Includes
  • Client management with full booking history
  • Enquiry management and pipeline
  • Manual quotes and bookings
  • Dashboards and standard reports
  • Customisable reports
  • Segmentation for campaigns
  • Email marketing
  • Task and complaints management
  • Configuration Studio
  • Workflow Studio
  • Academy access for your whole team
Optional add-onsAgent Assist, Agent Assist+, Extra Academy training packages
Our best seller

Travel CRM Pro

For operators connecting the CRM to their reservations platform, phones and marketing.

From only
£60per user
per month

Billed monthly. Or £690 per user, per year on annual billing.

Book a Demo of Travel CRM Pro
Everything in Travel CRM CoreAdds
  • Integration to your existing reservations platform
  • Telephone system integration
  • Marketing platform integration
  • Email integration
  • API access
Optional add-onsCanvas Quoting, Self-Service Portal, Agent Assist, Agent Assist+, Extra Academy training packages

Travel CRM Premium

For tailor-made and luxury operators quoting complex itineraries who want self-service.

From only
£80per user
per month

Billed monthly. Or £750 per user, per year on annual billing.

Book a Demo of Travel CRM Premium
Everything in Travel CRM ProAdds
  • Canvas Quoting, for tailor-made itinerary quotes
  • Self-Service Portal, so customers manage their own bookings
  • Every Travel CRM Pro integration, included as standard
Canvas Quoting and the Self-Service Portal are chargeable add-ons on Travel CRM Pro. On Premium they are part of the subscription.
Optional add-onsAgent Assist, Agent Assist+, Extra Academy training packages

Travel CRM Bespoke

For multi-brand groups and large travel businesses that do not fit a set package.

Pricing
POA

Scoped and priced against your requirements.

Talk to Us about Travel CRM Bespoke
Everything in Travel CRM PremiumAdds
  • Custom functionality designed around how you sell
  • Custom integrations across your whole estate
  • Dedicated support model and SLAs
  • Multi-brand and multi-currency operation
Optional add-onsScoped with your build

Set-up and onboarding, costed before you commit

Every travel business arrives with different data, integrations and deadlines, so we scope implementation rather than sell it off a price list. You get detailed costs and a timeframe in writing before there is any commitment.

  • We handle set-up, configuration and data migration
  • We connect your reservations platform, phone system and marketing tools
  • Your team is trained through the Academy, included in every package
  • Go live in as little as a few business days, depending on data volume

Get your set-up costs and timeline

A short call with our team is enough to scope your build and put real numbers in front of you.

Talk to Us

30 minutes. No obligation, and you leave with a costed plan.

Prices shown exclude VAT. Set-up and onboarding are quoted separately once we have scoped your data, integrations and timeline. Some third-party integrations carry their own annual fees, which we set out in full in your proposal.

The Inspiretec difference

Why travel businesses pick Inspiretec over a generic CRM

Purpose built for travel companies

30 years of Travel Tech DNA. We did not build a CRM and then squeeze travel into it. We built the whole platform from the ground up for the travel industry, then spent 3 decades refining it as the engine room for leading travel brands.

  • 3 decades of continuous evolution, industry feedback and battle-tested reliability
  • Complex itineraries and supplier relationships handled natively, not bolted on
  • Built to save your team time and increase revenue, so they get back to selling the dream of travel

Seamless integration

Our Travel CRM is agnostic to your reservation platform. Whether you run a legacy booking engine, a bespoke system or major GDS feeds, our open architecture integrates with almost anything.

  • Plugs into the tech stack you already own instead of replacing it
  • Transactional data flows automatically, without the IT headache
  • Reservations, telephony, marketing and email connected from Travel CRM Pro upwards
Travel CRM vs generic CRM

Built for Travel. Priced below generic CRM.

Our fully integrated package costs less per user than Salesforce Sales Cloud Enterprise, and it arrives travel-ready. Generic platforms were built for something else and pivoted into travel; we were born in it, with 30 years of Travel Tech DNA behind the product. With a generic CRM you pay the licence, then pay again to have travel workflows built on top.

Travel CRM Premium
£80
Travel-ready on day one
HubSpot Sales Hub Professional
~£70
Plus a one-off onboarding fee
Dynamics 365 Sales Enterprise
£80.70
Plus a travel build
Salesforce Sales Cloud Enterprise
£140
Plus a travel build
Inspiretec, travel-ready out of the boxGeneric CRM licenceTravel customisation you still have to fund

Competitor figures are published UK list prices per user, per month on annual billing, checked in August 2026. HubSpot Sales Hub Professional is listed in US dollars at $90 per seat, per month and shown here converted for comparison; HubSpot also charges a one-off Professional onboarding fee. Generic platforms carry no travel functionality as standard, so the cost of building enquiry-to-booking workflows, itinerary quoting and reservations integration sits on top of the licence.

Stop guessing. Start growing.

Don't let generic software put a ceiling on your growth. You need a travel technology partner who understands your business model as deeply as you do.

Book a DemoSee the full pricing comparison

Frequently asked questions

Our travel agency and tour operator CRM is easy to set up and integrate with key reservation platforms.

Get a travel CRM demo

MADE FOR YOU

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