Cutting Edge Travel Technology
Welcome to the intersection of industry-leading technical expertise, unmatched travel industry experience and genuine customer care.
An End-to-End Technology Platform with CRM for Travel
Inspiretec was born out of frustration with the way travel booking systems worked, and a passion for solving travel industry problems with technology. That founding purpose still defines us today.
Today, solving business problems through travel technology is at the heart of what we all do here at Inspiretec. Combining best of breed travel technology and industry expertise to create one powerhouse technology solutions provider offering an end-to-end platform for travel businesses.
Our customers trust us to drive their growth and profitability by investing in our industry expertise and travel technology systems.
OUR VALUES
What matters to us
We're a people business
People are at the heart of everything we do and we enjoy working as one team where everyone’s contribution is valued.
We love innovation
We use our knowledge to find creative ways to solve problems.
We care
We take pride in our work and building lasting partnerships with our clients.
WHO WE ARE
Meet the senior team
CEO
Richard Baker
Leading Inspiretec to help travel businesses grow, through lasting partnerships and genuine customer care.
CHIEF TECHNOLOGY OFFICER
Gavin Richards
Executive responsibility for the design, build and delivery of our products and services.
CHIEF DELIVERY OFFICER
Joy Hanley
As a travel technology veteran, Joy owns the end-to-end delivery of our platform implementations and professional services.
CHIEF CUSTOMER OFFICER
Elizabeth Chard
Responsible for our customer experience, maintaining the highest service levels and fanatical support.
OUR APPROACH
Partnering with You to Grow Your Travel Brand
Our success is based entirely on yours, and we’re privileged that many of our valued customer partnerships span well over 10 years. Underpinning all these relationships is our commitment to unwavering customer service and support – from consultation to implementation, and beyond.
We deliver this through a proven, systematic approach that focuses on an aligned understanding of objectives, best practice project management, active engagement, comprehensive training, and ongoing support.
1. Engage
Create relationships built on trust and innovation
2. Discover
Invest time to ensure clear alignment of vision.
3. Design
Leverage decades of experience to create bespoke solutions.
4. Deliver
Adopt project management best practices for ongoing support.
5. Learn
Full training supported by online materials for maximum benefit.
WE’RE CHANGING THE WORLD
The Future of Travel Technology
Travel technology and the industry are far removed from the one we first began serving back in 1995. And we know the industry of tomorrow will likely not resemble what we’re familiar with today.
We understand consumer trends such as sustainability, staycations, workcations and even bringing pets along for the ride can present interesting logistical situations you need to solve.
This is why we’re continually refining our end-to-end technology platform, helping you stay on top of demand, and keeping our own business ahead of the curve.
FAQS
Inspiretec at a glance
What does Inspiretec do?
Inspiretec is a UK travel technology company based in Cardiff. We provide an end-to-end platform for tour operators, travel agents and travel brands, covering travel CRM, reservations, web booking and operations.
Who is the CEO of Inspiretec?
Richard Baker is the CEO of Inspiretec. He leads the business alongside Chief Technology Officer Gavin Richards, Chief Delivery Officer Joy Hanley and Chief Customer Officer Elizabeth Chard.
Who owns Inspiretec?
Inspiretec is part of Juniper Group, an operating group of Vela Software and Constellation Software Inc. (TSX: CSU). Juniper Group completed its acquisition of Inspiretec in 2025.
How long has Inspiretec worked in travel technology?
Inspiretec has served the travel industry since 1995, and many of our customer partnerships span well over 10 years.
Which travel businesses use Inspiretec?
Tour operators, travel agents and travel brands use Inspiretec to run their CRM, reservations, websites and operations. Our customers include The Turquoise Holiday Company and World Travel Holdings.
What accreditations does Inspiretec hold?
Inspiretec is an ABTA Partner Plus and a member of the Travel Technology Initiative (TTI), the Institute of Travel and Tourism, ETOA and ATAS. We are also Cyber Essentials certified.
How can I see the Inspiretec platform?
Book a demo with our team and we will walk you through the platform using your own business processes.