Introducing Agent Assist AI, built into your Travel CRM.
Turn every customer conversation into your next booking.
Travel CRM + Agent Assist AI brings every enquiry, booking, communication and preference into a single, structured customer record, then adds real-time AI that helps your team sell.
Book a Discovery CallEvery customer, every interaction, in one place.
Built specifically for the travel industry, Travel CRM brings enquiries, bookings, communications and preferences into one structured customer record: the trusted data foundation that powers automation, insight and AI.
Single customer view
Enquiries, bookings and communications together
Built for travel
Designed around how travel teams sell
Reservation agnostic
Works with Inspiretec Reservations or your existing system
Ready for AI
Structured data that powers Agent Assist AI
Powered by Agent Assist AI
Agent Assist AI is embedded directly within Travel CRM. Rather than replacing consultants, it works alongside them, giving intelligent, real-time guidance through every customer interaction, and getting more valuable with every conversation.
Real-time guidance
As conversations progress, Agent Assist AI prompts consultants to capture what matters most: travel dates, destinations, budgets, preferences, motivations and buying signals. Richer profiles, and every enquiry consistently qualified.
Personalised recommendations
Using the structured data held in the CRM, Agent Assist AI instantly recommends suitable holidays matched to each customer, so consultants respond faster with more relevant options.
Admin handled automatically
It generates personalised follow-up emails, creates tasks and automatically summarises every conversation into the customer record, eliminating manual administration.
Coaching and quality scoring
Every interaction is analysed to provide coaching, quality scoring and performance insight, helping you raise consistency, accelerate onboarding and lift sales quality.
How Agent Assist AI works
It runs quietly alongside the consultant, from the first hello to the follow-up email.
Capture
Real-time prompts guide the consultant to log dates, destinations, budget, preferences and buying signals.
Recommend
Using the structured customer data, it surfaces suitable holidays matched to what the customer wants.
Automate
It summarises the conversation to the record, drafts follow-up emails and creates tasks for agreed actions.
Coach
Every interaction is scored for quality, with coaching that helps each consultant keep improving.
Why Travel CRM + Agent Assist AI?
Start with the trusted customer data foundation, then switch on the AI that turns every conversation into an opportunity.
What this means for your business
A smarter CRM that gets better with every conversation.
See how Travel CRM + Agent Assist AI would work with your own customers and data.
Book a Discovery Call