Welcome to the Inspiretec community page

We’re excited to continue our Inspiretec Platform Product Community meetings – designed to enable you to meet our product team, share ideas and work more closely with us to refine our platform roadmap. At Inspiretec we have a good idea of what the travel industry needs from its technology. 

We regularly deliver new features that our customers can get business benefit from, and we also undertake customer-funded developments specifically to meet their own unique business needs. Inspiretec Community will add a new dimension to our product development. 

We have split the agenda in two – the morning section focusing on Reservations – reviewing progress on the upvoted points from the last meeting and discussing new ones. In the afternoon, we are focusing exclusively on CRM.

Before the event, please add any ideas for Reservations or CRM on the Inspiretec Community portal.  All attendees will have the opportunity to review all the product feedback, post comments or ask questions.  Should you require a portal login please reach out to info@inspiretec.com.

Collaboration

Every business is different, and our platform is designed to be almost infinitely configurable so our technology can support how you differentiate yourself in the market. However, there are always going to be similarities in what we sell and how we sell it, resulting in common demands from across our customers – e.g. supplier integrations, new features, opportunities to simplify, streamline or drive increased efficiencies, tools to automate, speed up or improve the user experience. 

Inspiretec Community is designed to bring us together, focus on common business needs and work as a community to understand the requirement and explore joint investment opportunities as part of a product roadmap to meet them.

Where

Please contact Hannah.Worthing@Inspiretec.com if you are planning on joining us for Dinner on Tuesday 22nd and if you have any special dietary requirements.

Attendees

This event is not designed for senior Execs, it’s designed for technology product owners – those who support their internal stakeholders and work with Inspiretec products to support sales, marketing and operational functions across the business.

We are not envisaging getting overly technical nor are we planning on getting super strategic. This is looking at your specific short and mid-term business needs from our platform so whilst some hands-on platform experience might be beneficial it’s not imperative.

For this session, we are focusing on our CRM product but we will be revisiting the outcome from the last session on our Reseravtions platform. The agenda will be informal and fluid and several members of the Inspiretec team will be there to facilitate the session.

Guidelines

Our vision for the Inspiretec Community is for it to be inclusive, friendly and collaborative. It’s about balancing the ‘commercial in confidence’ with the opportunity of working together and aligning our collective investment with what the community needs.

1. • No idea is a bad idea – not everything will be relevant for everyone but let’s give everything tabled due consideration.

1. • By the community for the community – we want everything that we do in the product to be available in the product for the benefit of all customers.

1. • Protection of the product – we’d love to be able to do everything for everyone, but we need to protect the integrity of the product.

1. • Not for support – if you have specific implementation or ‘how to’ questions then this isn’t the form for them. We’ll happily pick these up directly with you afterwards.

Preparation

We are asking all attendees to share in advance at least three (more welcome of course) product enhancement ideas – for example, new features, functionality or integrations that you would like to table.

Before the event, please add any ideas to the CRM section of the  Inspiretec Community portal.  Attendees will have the opportunity to review all the product feedback, post comments or ask questions